Admission, Charges to Students and Refunds Procedure

1.      As illustrated in Annexe A attached, a prospective student makes online/paper application free of charge. A student whose application is reviewed favourably by ACL's Application and Assessment Board should receive an ‘Offer of A Place’ letter from ACL without any cost to them, which would detail what steps the student must take next and what is the minimum necessary payment.  Upon satisfactory receipt of the requested minimum fee and of copies of the documents, ACL will send an ‘Admission to Anglian College London’ letter to the applicant (via AGENT if so requested or agreed), which is the required document for applying for a student visa.  If the student fails to obtain a visa, but then returns all original documents sent by ACL plus the original visa refusal letter from the British immigration office, the minimum payment made will be refunded less the Administrative Fee of  £100 if the application went through an AGENT or £200 if it went directly to ACL.  As part of the refund procedure, if the student or AGENT had booked accommodation through ACL, an additional deduction of Accommodation Admin Fee will be made to cover the administrative cost and loss of revenue incurred.  The current Accommodation Admin Fee applicable is £100 if the student is NOT able to secure a visa, and £200 if the student obtains a visa but decides not to stay in the accommodation for the minimum of two weeks for which it is normally booked.

 

The level of administrative fees is subject to periodic review by ACL and needs no revision of this agreement.

 

2.      ACL agrees with the AGENT that it will refund the tuition fee, and any other fee received from the student into the bank account of a student who is refused an Entry Clearance by the British Consulate or Embassy on their final visa application, less the administrative fees in force at the time as governed by the Tuition Fee Refund Policy of ACL, which can be found on the back of the AF-501.  The refunds are subject to meticulous check by ACL including the request of confirmation of student visa refusal from the British immigration office enacting the judgement.  ACL reserves the right to carry out such investigation, therefore no refunds will be given until a satisfactory confirmation is obtained or the investigation is completed regarding the particular student visa application.

 

3.      When ACL refunds an amount of money back to the students or the AGENT, it will normally provide them with a copy of the receipt or the transaction note from the bank via email or fax.  A minimum of three weeks should be allowed for such payments to reach the AGENT or the student once ACL despatches such refund before any query is initiated about the refund.

4.      ACL will not be responsible for the AGENT having its own reasonable administrative charges to students for their services although it will monitor and review whether such charges have an adverse impact on its reputation as a responsible institution.

 

Annex A - To be despatched with the Agreement